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FAQ
Frequently Asked Questions (FAQ)
1. What materials are Velimyak wash basins made of?
Our wash basins are crafted from high-quality ceramic or tempered glass, designed for durability, easy cleaning, and long-lasting shine.
2. Are Velimyak wash basins suitable for all types of faucets?
Yes, they are compatible with most standard vessel faucets and wall-mounted faucets. Please ensure your faucet height and countertop space match the basin dimensions.
3. What are the dimensions of Velimyak wash basins?
Each product page provides detailed measurements in both inches and millimeters.
4. How do I clean and maintain my wash basin?
Use a soft cloth with mild detergent for daily cleaning. Avoid harsh chemicals or abrasive pads to prevent surface damage.
5. Can I install the basin myself?
Yes, but we recommend professional installation for the best results. Each basin comes with a detailed installation guide.
6. Do Velimyak basins support hot water use?
Yes, our basins are safe for standard household hot water. Avoid sudden temperature changes to prevent potential cracking.
7. What is the shipping policy?
We ship exclusively within the continental United States. Shipping to U.S. territories, islands, and military bases is not available. Tracking information is provided once your order is shipped.
8. Can I return or exchange a wash basin?
Yes, we offer a 30-day return policy. Items must be in original condition and packaging. For return instructions, contact service@velimyak.store.
9. Are Velimyak basins environmentally friendly?
Our basins are made with sustainable materials and manufacturing practices to reduce environmental impact while maintaining high quality.